We take short-term rentals — serviced apartments, independent Airbnbs, villas and B&Bs — and run the hospitality business behind them. Two services: AI-assisted Property Management at 9.9% runs demand, channels, pricing, the whole guest relationship and the workflow of your own on-the-ground team; Property Management at 14.9% adds the physical operation, done by our own staff. You keep the real estate either way.
Your people on the ground. Our AI runs everything else.
Sales, marketing and every channel that matters, the entire guest relationship — and the orchestration of your own on-the-ground team. We create the demand, price it, convert it, look after the guest from first message to review, and brief, schedule and chase your cleaners and vendors until every job is verified. The people doing the physical work stay yours.
Cleaning, maintenance and on-site management are carried out by your own staff and vendors, paid by you. We run the workflow, not the crew.
We run the whole thing, with our own staff. You do nothing.
Everything in AI-assisted Property Management, plus the physical operation by Markoni's own crews. Housekeeping, turnovers, maintenance, vendors and on-site management are ours to run — day in, day out — so the property is guest-ready without you touching it.
Direct costs stay at cost, on one transparent statement. Applicable tax additional.
Every service below except the last is in both plans. The physical operation by our own staff — cleaning, maintenance and on-site management — is what separates 9.9% from 14.9%.
Everything else services a booking that already exists. This service creates the booking, prices it, decides which channel it comes through — and runs the workflow around it.
New demand sourced beyond the platforms: local and direct demand, creator partnerships, and group outreach for larger villas and apart-hotels — always running in the background, so low season doesn't stay empty.
One AI layer answers every inquiry — calls, WhatsApp, email, DMs, OTA inboxes and your direct booking site — in seconds, in the guest's language, and works it to a decision within the price floors you set. Negotiated within your floor, never below it.
Confirmation, pre-arrival, self check-in and access codes, in-stay service, checkout and follow-up — the entire guest journey handled in your property's voice, with a full audit trail and human override. In a short-term rental there is no front desk behind this; Markoni is the front desk.
Ask in plain language, get the live state of one unit or the whole portfolio: rates, occupancy, pace, channel performance, open guest issues, cleaning status and maintenance jobs — one question away, any time.
An empty night after a checkout is offered first to the guest already in the house — the highest-yield upsell there is. Early check-in, late checkout, transfers, tours and mid-stay services, priced by the engine and delivered with vetted local partners.
Every turnover, repair and restock becomes a job with an owner, a deadline and proof of completion. Our AI briefs cleaners, caretakers and vendors on WhatsApp, schedules them around the calendar, chases them until the job is done and logs the result. On AI-assisted Property Management those people are yours and you pay them directly; on Property Management they are ours.
The physical operation, done by Markoni's own crews. Housekeeping and turnovers between every stay, with photo proof before check-in; maintenance and repairs triaged and closed by our team; vendors, supplies and linen managed; 24/7 on-the-ground response. This is the one service not in AI-assisted Property Management — it is what takes the fee from 9.9% to 14.9%, and what takes the property off your hands entirely.
Multiple units under one owner, already run as short-stay inventory. One local team, one onboarding, immediate portfolio economics.
Single-listing and small multi-listing hosts who are self-managing and under-monetising. The switch is simple and reversible.
Higher nightly rates, more guest touchpoints, more upside from the same service stack.
